drjobs Customer Experience Lifecycle Specialist العربية

Customer Experience Lifecycle Specialist

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1 Vacancy
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Jobs by Experience drjobs

0 - 8 years

Job Location drjobs

Riyadh - Saudi Arabia

Monthly Salary drjobs

SAR 11000 - 15000

Nationality

Any Nationality

Gender

N/A

Vacancy

1 Vacancy

Job Description

  • Propose local acquisition campaigns to convert prospects into new members (e.g. manage the development of the creative concept), maximizing the efficiency of our recruitment tactics (e.g promotional investments versus acquisition, optimization of the cost of acquisition,...)
  • Ensure onboarding process is integrated with acquisition strategy ensuring 1st, 2nd 3rd coffee order conversion, but an excellent exposure of our new comers to our wide range of services as well. The onboarding is critical to create the first layer of loyalty.
  • Develop local retention campaigns and manage the development of creative concepts
  • Create operational planning of retention campaigns

Employment Type

Full Time

Company Industry

FMCG / Foods / Beverages

Department / Functional Area

Helpdesk / Customer Service / Telecalling

About Company

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