Who We Are:
Founded in 2009, Boostability is now one of the fastest growing internet marketing companies in the world. We use cutting-edge technology to provide high-quality SEO, social media, and website marketing services that achieve explosive growth for our small business partners and clients. Our work environment is fun, friendly, and collaborative. We pride ourselves on a unique, positive culture that enables all of our employees to grow and all of our clients to succeed.
Just a short description:
In this Client Services role, we re looking for someone who is fluent in Dutch, interested in working with Search Engine Optimization, and loves to provide world-class customer service. You will be in charge of all communication with our Dutch SEO customers and manage the fulfillment of SEO features for the customer
Tasks
What You ll Be Doing:
- You ll act as a point of contact for our Dutch-speaking SEO clients via phone and email
- You will represent our company by providing excellent customer experiences
- This is an opportunity to manage the fulfillment of our clients SEO packages: Periodic appointments, On-site Recommendations, and changes, allocation of off-site work, etc.
- You ll order implementation of SEO tasks from our Fulfillment department
Requirements
What we are looking for:
- You have the ability to speak and write fluent Dutch and proficient working in English
- You ve been there, done that! You have a minimum of 6 months of experience, providing exceptional customer service over the phone, and via email
- You re proficient in Google Apps and MS Office.
- You are self-motivated! Know how to work with a deadline!
- You have strong relationship building skills and want to see our clients succeed!
Benefits
Why You should work for us:
- We are an international, highly motivated team with flat hierarchies
- We love our internal hires! You ll have opportunities to advance within a fast-growing company
- We have the potential for semi-annual bonuses and raises as well as employee referral bonuses
- We primarily offer a fully remote working environment. For Berlin-based employees, we have the option to come to a convenient office location
- Continuous learning and improvement! We provide ongoing SEO and digital marketing training
- We offer a company pension plan
- Monthly internet allowance