Provide input in preparation of the Fleet annual sales plans and budgets.
Monitor actual sales performance against budgeted figures and take corrective measures as appropriate.
Provide input and contribute to the production of the Fleet Sales annual marketing and sales strategy, such as pricing, stock levels, product mix, etc...
Perform customer needs analyses and develop key account strategies.
Develop a strong and long-term business relationship with key territory accounts by evaluating and understanding the customer's business and correlating it with the market.
Advise on processes and analyze feedback which enhance strong relationships with Fleet customers and secure long term and repeat business.
Build and maintain relationships with existing and prospective fleet customers.
Visit customer locations, including Corporate Institutions, Government Offices, and Rent-A-Cars in order to maximize market penetration.
Ensure customer-prospecting database is constantly updated and maintained.
Attend to and resolve escalated customer complaints and represent the business unit in order to ensure the Toyota brand image is maintained and enhanced.
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