Director of Sales and Marketing - Wyndham Grand Doha West Bay Beach - Wyndham Hotels amp Resorts

Job Summary

The Director of Sales and Marketing (in conjunction with the Sales Team) conducts all daytoday activities related to the sales function with a focus on building longterm valuebased customer relationships that enable achievement of property sales objectives. Achieves key performance objectives.

It is not the intent of this job description to cover all aspects of the position but to highlight the most important areas of responsibility.

General Requirements

• Work with the Area/Outbound Sales Offices and the General Manager to ensure understanding of sales strategy and effective implementation of this strategy for the Hotel
• Assists in the development implementation and sustaining of aggressive solicitation program focused on increasing business.
• Work with Executive team to create and implement a sales plan addressing revenue customers needs and the market
• Analyze market information by using sales systems and implement strategy to achieve propertys financial room and catering goals
• Assist Revenue Management with completing accurate six period projections
• Review sales and catering guest satisfaction results to identify areas of improvement
• Direct and manage the forecasting process in conjunction with the Revenue Department to ensure accurate timely and complete information.
• Compile and/or direct the preparation of Actively participate and complete the preparation of the annual Sales & Marketing plans quarterly updates and the annual Budget

Fundamental Requirements

• Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event
• Develop and manage relationships with key stakeholders both internal and external
• Works collaboratively with offproperty sales channels (e.g. OSO ASO) to ensure the property needs are being achieved and the sales efforts are complementary not duplicate.
• Attend customer events trade shows and sales missions to maintain build or develop key relationships with OSO/ASO Managers and customers
• Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event
• Develop and manage relationships with key stakeholders both internal and external
• Works collaboratively with offproperty sales channels (e.g. OSO ASO) to ensure the property needs are being achieved and the sales efforts are complementary not duplicate.
• Attend customer events trade shows and sales missions to maintain build or develop key relationships with OSO/ASO Managers and customers

Education & Experience

• At least 6 years of progressive hotel sales experience; or a 4year college degree and at least 3 years of related experience; or a 2year college degree and at least 5 years of hotel sales experience.
• Supervisory experience required.
• Must have a drivers license in the applicable state.
• Must be proficient in Windows Company approved spreadsheets and word processing.

Physical Requirements

• Long hours sometimes required.
• Light work Exerting up to 20 pounds of force occasionally and/or up to 10 pounds of force frequently or constantly to lift carry push pull or otherwise move objects.