Baggage Handling Scheduling Operator

Key responsibilities

On a shift basis and within the assigned areas:
• Generate and update baggage handling resource allocation plan as needed.
• Monitors the actual operation and performs needed changes to the planned allocation based on operational requirements in real time.
• Coordinate with BH Supervisors to resolve problems related to baggage handling resource allocation. Identify and escalate risks and/or operational deficiencies, and implements effective solutions.
• Ensure to escalate to the line Manager on the necessary modifications or enhancements by providing supporting justifications to the processes, facilities and systems relating to baggage handling and hold baggage screening operations.
• Provide appropriate data and rules into BHS (Baggage Handling Systems) Simulation Models and conduct evaluation and analysis of the Simulation reports.
• Liaise between HIA, appointed sub-contractors, the handling company and carriers, HIA departments, and relevant stakeholders to optimize baggage handling resource allocation and to ensure seamless operations and coordinate to ensure downtime is planned with minimum impact. Monitors contracting staff to ensure safe operation of all baggage handling equipment and systems including ancillary facilities.