SPA MANAGER - Andaz Doha

Job description

Summary

Hyatt is a global hospitality brand with one driving purpose: to care for people so they can be their best. Through listening, noticing others and extending meaningful gestures, we consistently deliver distinct experiences that demonstrate how a little understanding goes a long way. Andaz means "personal style" in Hindi. Andaz Doha means, five-star creative luxury in the heart of Doha, expressed through local experiences, art & design and picture-perfect drinking and dining, in a playful environment. Andaz Doha is about creating a vibrant luxury lifestyle hotel experience woven into the fabric of the local culture, fueling our guests’ creativity and inspiring them to express their own unique style and passions.

Duties and responsibilities related to the Spa Manager role:
• Develop and implement strategic plans to ensure the successful operation and profitability of the spa facility within the luxury hotel setting
• Oversee the hiring, training, and management of spa colleagues, fostering a culture of excellence in guest service
• Implement and maintain high standards of cleanliness, hygiene, and safety protocols in accordance with industry regulations and brand standards
• Collaborate with the marketing and sales teams to create innovative promotions and packages to attract and retain guests, driving revenue growth
• Monitor and analyze financial performance, budgeting, and forecasting for the spa department, identifying areas for improvement and cost-saving opportunities
• Continuously assess and enhance the spa's offerings, including treatments, amenities, and facilities, to exceed guest expectations and maintain competitiveness in the market