General Manager

Our client a luxury name in the world of hospitality operates a chain of exquisite hotels and resorts that promise unparalleled experiences to guests.

Main Objective: Lead and elevate the guest experience ensuring the brands properties in the region consistently exceed guest expectations and set industry benchmarks.

Character Profile: An individual who blends administrative acumen with a deep understanding of the luxury hospitality realm. Their approach is handson driven by a passion to create memorable guest experiences.

Responsibilities and Duties:

1. Property Management: Oversee the daytoday operations of the properties ensuring exceptional guest service.
2. Guest Experience: Drive initiatives aimed at enhancing guest satisfaction and loyalty.
3. Financial Management: Oversee the financial performance of the properties optimizing revenue streams.
4. Team Leadership: Mentor and train hotel staff instilling a culture of service excellence.
5. Brand Collaboration: Collaborate with global brand teams ensuring property alignment with global brand standards.

Qualifications:

1. A Masters Degree in Hotel Management or a related field.
2. Over 15 years in the luxury hospitality industry with significant experience in managing large properties or chains.
3. Proven track record in enhancing guest satisfaction and property revenue.
4. Exceptional leadership communication and negotiation skills.

Remote Work :

No