Technical Writing Manager

• Promote a results-focused approach and work-life balance by helping to balance assignments across the team when workloads are uneven, manage conflicting priorities, and prevent over-resourcing. • Make sure Technical Writers effectively prioritize high-priority feature release work with other content, experience and process improvements. • Help Technical Writers refine their writing skills by spot-checking content and providing editorial feedback. • Encourage efficient collaboration by defining processes that align with the rest of the product and engineering teams, are consistent and efficient, and use GitLab capabilities (like labels) to power process flows and metrics. • Promote and optimize the experience for documentation contributions from the GitLab team and the wider GitLab community. What you'll bring: • Must have demonstrated experience using Git on the command line, ideally in a docs-as-code environment. • Proven experience managing a remote team of Technical Writers, including performance and compensation reviews. • Strong communication skills, both written and verbal. • Robust organizational skills. • Ideally have experience working on developer tools, or tools/workflows used by Engineers and Product teams. About the team The GitLab Technical Writing team collaborates with developers, product managers, and the community to develop product documentation. Good documentation meets the evolving needs of GitLab customers, users, and administrators. It educates readers about features and best practices. It enables people to efficiently configure, use, and troubleshoot GitLab. The Technical Writing team manages the docs.gitlab.com site and its content, processes, and tooling. How GitLab will support you • Benefits to support your health, finances, and well-being • All remote, asynchronous work environment • Flexible Paid Time Off • Team Member Resource Groups • Equity Compensation & Employee Stock Purchase Plan • Growth and development budget • Parental leave • Home office support