As a ServiceNow ITOM Specialist you will:
- Lead the implementation administration and configuration of ServiceNow ITOM (IT Operations Management) solutions.
- Design and develop automated workflows dashboards and reports to optimize IT operations.
- Collaborate with crossfunctional teams to identify and resolve issues ensuring seamless IT operations.
- Provide technical guidance and support for ServiceNow ITAM (IT Asset Management) initiatives.
- Ensure compliance with industry standards and best practices for ITOM and ITAM.
- Conduct training sessions and knowledge transfer for team members and stakeholders.
What You Bring to the Table:
- 68 years of experience in IT Operations Management and Asset Management.
- Expertise in implementing and managing ServiceNow ITOM solutions.
- Strong understanding of ServiceNow ITAM.
- Proven ability to design and develop ITOM workflows dashboards and reports.
- Excellent problemsolving and troubleshooting skills.
- Strong communication and collaboration skills.
You should possess the ability to:
- Work independently and as part of a team.
- Manage multiple projects and priorities in a fastpaced environment.
- Stay current with industry trends and emerging technologies in ITOM and ITAM.
- Effectively communicate technical concepts to nontechnical stakeholders.
What we bring to the table:
- A dynamic and collaborative work environment.
- Opportunities for professional growth and development.
- Access to the latest tools and technologies in ITOM and ITAM.
- Competitive compensation and benefits package.
- Support for worklife balance and wellbeing.
As a ServiceNow ITOM Specialist, you will: Lead the implementation, administration, and configuration of ServiceNow ITOM (IT Operations Management) solutions. Design and develop automated workflows, dashboards, and reports to optimize IT operations. Collaborate with cross-functional teams to identify and resolve issues, ensuring seamless IT operations. Provide technical guidance and support for ServiceNow ITAM (IT Asset Management) initiatives. Ensure compliance with industry standards and best practices for ITOM and ITAM. Conduct training sessions and knowledge transfer for team members and stakeholders. What You Bring to the Table: 6-8 years of experience in IT Operations Management and Asset Management. Expertise in implementing and managing ServiceNow ITOM solutions. Strong understanding of ServiceNow ITAM. Proven ability to design and develop ITOM workflows, dashboards, and reports. Excellent problem-solving and troubleshooting skills. Strong communication and collaboration skills. You should possess the ability to: Work independently and as part of a team. Manage multiple projects and priorities in a fast-paced environment. Stay current with industry trends and emerging technologies in ITOM and ITAM. Effectively communicate technical concepts to non-technical stakeholders. What we bring to the table: A dynamic and collaborative work environment. Opportunities for professional growth and development. Access to the latest tools and technologies in ITOM and ITAM. Competitive compensation and benefits package. Support for work-life balance and well-being.