Job Title: Front Office Representative
Location: Miami FL
Department: Office
Reports to: Front Office Manager / Office Manager
Job Overview:
We are looking for a Front Office Representative to manage our front desk on a daily basis and perform a variety of administrative and clerical tasks. As the first point of contact for our company you will ensure all visitors receive a warm welcome and receive the support they need in a professional and timely manner.
Key Responsibilities:
- Greet and welcome guests as soon as they arrive at the office
- Direct visitors to the appropriate person and office
- Answer screen and forward incoming phone calls
- Provide basic and accurate information inperson and via phone/email
- Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook issue visitor badges)
- Order front office supplies and keep inventory of stock
- Update calendars and schedule meetings
- Arrange travel and accommodations and prepare vouchers
- Keep updated records of office expenses and costs
- Perform other clerical receptionist duties such as filing photocopying transcribing and faxing
Qualifications:
- Proficiency in Microsoft Office Suite
- Professional attitude and appearance
- Solid written and verbal communication skills
- Ability to be resourceful and proactive when issues arise
- Excellent organizational skills
- Multitasking and timemanagement skills with the ability to prioritize tasks
- Customer service attitude