Learning Support - Systems Management Malaysia

Position Title: Learning Facilitator System Management

Location Malaysia

Job Mission

Your role is to facilitate deliver & manage blended learning journey to deliver superior learning experience and successful skills outcome

• Lead Effective Learning Delivery:
  
  Utilize proven experience in learning and development with a focus on delivery management to lead the design and execution of impactful learning programs.
  
  
  
• Ensure Seamless Course Delivery:
  
  Collaborate closely with Product Managers and Sales Managers to ensure seamless course delivery providing learners with a highquality educational experience.
  
  
  
• Drive Continuous Improvement:
  
  Review learner and faculty feedback to continually enhance the learning experience and evaluate content and resources for relevance and effectiveness.
  
  
  
• Promote Agile Methodology and Scrum Practices:
  
  Lead and mentor the scrum team in applying Agile methodology and scrum practices fostering a culture of agility and continuous improvement in delivery execution.
  

On the job training

• Product Knowledge
  
• Learning Design
  
• Delivery Process
  

Job Function & Skills

• Proven experience in learning and development with a focus on delivery management
  
• Review feedback from learners and faculty to continually improve the learning experience.
  
• Evaluate content and learning resources for relevance and effectiveness.
  
• Collaborate closely with Product Managers and Sales Managers for seamless course delivery.
  
• Provide guidance and training to all faculty members for effective instruction.
  
• Actively participate in A&E Board meetings to contribute to program enhancements.
  
• Lead and mentor the scrum team in applying Agile methodology and scrum practices.
  
• Foster strong partnerships with Product Owner(s) to develop User Stories and manage backlogs.
  

Team Structure

You will be working alongside with a unique and diverse community of professionals who are passionate about sharing their expertise and contributing to our vision.

REQUIREMENTS

Job Prerequisites

• Bachelor/Master s Degree in related field (preferably in IT)
  
• Proven experience in learning and development with a focus on delivery management.
  
• Related training experience
  
• Subject Matter expert or a practitioner in IT Systems Management and Project Management
  
• Preferably 12 years experience as a Scrum Master with strong preference for candidates who have undergone certification for the role at the Scrum Team (CSM1 PSM1) or organizational (CSM2 PSM2) level.
  
• Microsoft Azure Solution Architect or AWS Solution Architect preferred
  
• Added Advantage :
  • Certified ECCouncil Instructor (CEH)
    
  • CCSI Cisco Certified Instructor
    
  • Certifications in Agile