Job Detail:
- Salary: RM 2500 RM 3500
- Working Hours: 9.50 am 7 pm (Monday to Friday).
- Working Hours: 12.50 pm 5 pm Saturday (Alternate).
Responsibilities:
- Communicate with customers via phone email & face to face.
- Provide knowledgeable answers to questions about product pricing and availability.
- Respond promptly to customer inquiries.
- Handle and resolve customer complaints.
- Maintain customer databases.
- Communicate and coordinate with internal departments.
- Provide feedback on the efficiency of the customer service process.
- Preparation of daily/monthly/annual reports.
- Excellent computer skills and Excel spreadsheet experience.
Requirements:
- Possess a good command of Mandarin & English in both written and verbal forms.
- At least 1 year of working experience in the related field is required for this position.
- Knowledge of MS Excel & Word.
- Willing to work multitask and able to work independently and with minimal supervision.
Interested candidates can also send your application with your update resume to
Remote Work :
No