Operations CM CC

• Bachelors degree in Computer Science Information Technology or related field.
• Should have 05 Years of experience.
• Proven experience in SAP CC/CM operations or a similar role.
• Strong knowledge of SAP CC/CM configuration administration and monitoring.
• Experience with SAP BRIM (Billing and Revenue Innovation Management) solutions is a plus.
• Strong knowledge on Database/SQL Unix and Shell scripting.
• Excellent problemsolving and communication skills.
• Ability to work both independently and in a team environment.

• Willingness to work nonstandard hours as needed for system maintenance and support.
• Ability to prioritize and manage multiple tasks in a fastpaced environment.
• Strong analytical and organizational skills.
• Knowledge of other SAP modules and systems integration is beneficial.

• Monitor and manage the SAP CC/CM systems to ensure availability performance and data integrity.
• Coordinate with stakeholders to schedule system maintenance upgrades and patches.
• Troubleshoot and resolve issues related to SAP CC/CM configurations integrations and performance.
• Perform regular system health checks and performance tuning activities.
• Generate and analyze reports to identify trends and recommend improvements.
• Ensure compliance with security policies and best practices.
• Document operational procedures and configurations.
• Provide training and support to end users and other team members.

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