Client Relations Coordinator Remote

This is a remote position.

• Manage client relationships and deliver exceptional customer service.
  
• Assist clients in understanding and utilizing our services and offerings.
  
• Respond promptly to client inquiries and concerns via email phone and chat.
  
• Maintain accurate client records and update databases as necessary.
  
• Collaborate with the team to devise and implement strategies for enhancing client satisfaction and retention.
  
• Contribute to establishing new client relationships and business opportunities.
  
• Ensure client accounts are managed effectively to maintain satisfaction.
  
• Provide clients with comprehensive product and service information.
  
• Resolve client issues promptly and effectively.
  
• Work with team members to enhance the overall client experience.
  
• Assist in developing and implementing strategies for client retention.
  

• Prior experience in a customer service or clientfacing role is beneficial but not required.
  
• Excellent communication skills including strong writing and phone etiquette.
  
• Ability to multitask and prioritize in a fastpaced environment.
  
• Detailoriented and highly organized.
  
• High school diploma or equivalent qualification is required.