Designation : Telecaller
Qualification : Any Degree
Experience: 2years
Salary: 20k to 25k
Language : Hindi/kanada/Telugu
Location: Erode.
Job Descriptions :
- Manage large amounts of incoming phone calls
- Generate sales leads
- Identify and assess customers needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate valid and complete information by using the right methods/tools
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions process customer accounts and file documents