Payment Poster - Virtual Assistant

This is a remote position.

Virtual Rockstar is seeking a highly motivated and skilled Virtual Payment Poster to join our client s Medical Billing Team. If you thrive in a fastpaced detailoriented environment and are passionate about ensuring accurate payment processing we would love to hear from you!

As a Virtual Payment Poster you will be responsible for managing and posting payments receivable for your assigned clients. You will work independently ensuring that all payments are posted accurately and in a timely manner. This role requires a blend of strong organizational skills attention to detail and excellent communication abilities.

Responsibilities:

• Payment Posting: Post all payments received daily into the client s EMR system.
  

• Documentation: Accurately document daily collections including EFT (electronic fund transfer) check billing credit card and overthecounter collections on the Client s Daily Balancing Spreadsheet.
  

• Review and Post: Review $0.00 payments received daily to post deductible payments.
  

• Scheduling: Organize and manage a payment posting schedule to ensure payments are posted efficiently and meet the month s due date.
  

• Investigations: Investigate missing payment remittance or explanation of benefits by utilizing clearinghouse & portal access contacting insurance representatives or communicating with the client s manager.
  

• Balancing: Balance each payment batch posted.
  

• Filing: Scan and file insurance denials and payment EOBs obtained from insurance portals.
  

• Inquiry Management: Review AR email inquiries and patient statements inquiries on a weekly basis.
  

• Collections Management: Manage insurance and overthecounter payment collections and balancing reports.
  

Requirements

• Solid understanding of medical billing processes and terminology.
  

• Strong organization and time management skills.
  

• High level of accountability and proactivity.
  

• Exceptional problemsolving abilities.
  

• Computer literacy including proficiency in Google Workspace and various EMR systems such as Empower EMR (MW) Prompt Tebra TheraOffice WebPT Clinicient TheraBill Simple Practice Advanced MD Waystar and Availity.
  

• Excellent oral and written communication skills.
  

• Keen attention to detail.
  

• Previous experience working with physical therapy accounts is highly preferred.
  

Benefits

• Competitive salary commensurate with experience.
  

• Opportunities for professional development and growth.
  

• Work in a dynamic and supportive team environment.
  

• Make a meaningful impact by helping to build and strengthen families in the Philippines.