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Manager- IT Infrastructure Admin

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الخبرة drjobs

10-12سنوات

موقع الوظيفة drjobs

Manage - بلجيكا

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الوصف الوظيفي

At FYERS our mission is to empower newage traders & investors with the bestinclass technology and platforms

We are a bootstrapped company led by our founders who are extremely passionate about creating best in class value to our diverse customers employees and communities.

Why Join Us:

Immerse yourself in the dynamic world of Capital Markets.
Shape the future of digital finance by working on groundbreaking projects.
Collaborate with a diverse team of experts and visionaries.
Elevate your career with continuous learning and growth opportunities.

Job Summary:

We are seeking a dynamic individual to join us as the Manager Information Technology. In this role you will serve as the champion and service delivery lead for all ITrelated requirements within our organization. Your primary responsibility will be to ensure an exceptional SLA driven support experience for all end users adhering to ITSM standards and processes. Significantly contribute and own areas within GRC controls ISO 27001 and other processes and certification initiatives.

Responsibilities:

Lead and manage IT operations ensuring seamless support for 400 users particularly in a Financial Services environment.

Maintain a deep understanding of compliance norms mandated by SEBI and other entities

Oversee a team responsible for end user support covering infrastructure network access productivity tools backups and asset management.

Act as a technical escalation point and mentor for the IT team resolving complex issues independently.

Manage software licenses asset allocation recovery and inventory management.

Negotiate and manage relationships with vendors and thirdparty providers.

Collaborate effectively with internal stakeholders and senior management on IT initiatives.

Troubleshoot and implement controls for endpoint security productivity tools Internet access etc

ITIL certification would be an advantage.

Proficiency in office automation collaboration tools and project planning.


Requirement:

10 to 15 years of total experience in IT infrastructure administration and management.

3 to 5 years of experience as a Senior IT Manager or Lead overseeing large user bases.

Proven track record in managing IT operations in alignment with ITIL principles.

Strong technical skills in troubleshooting and implementing IT solutions.

Experience in handling highpriority and escalated support issues.


Benefits:

Imagine joining a team where your wellbeing is paramount offering you full access to fitness facilities virtual medical consultations and flexible leave options.

Enjoy the peace of mind with toptier group medical coverage robust personal accident protection and extensive term life insurance for you and your family.

Celebrate your successes with individual and team awards in a culture that values trust and openness ensuring your achievements are always recognized.

Elevate your career with our clear advancement pathways internal mobility options and leadership development programs.

Thrive in an environment that not only supports your professional growth but also prioritizes your overall wellness and happiness.



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