Benefits Enrollment Specialist

This is Hourly Paid Job between 85$150$ (US Remote)

Urgent Hiring

Enrollment Specialist Job Summary

We are seeking a motivated selfstarting individual to join our insurance company as an Enrollment Specialist. As part of our customer engagement team you speak with new customers to guide them through the enrollment process determining their individual needs and steering them toward an appropriate comprehensive coverage option. This position requires a friendly engaging demeanor and impeccable phone manners. Our ideal candidate has prior sales or consulting experience strong data entry skills and knowledge of both the health insurance industry and HIPAA guidelines.

Enrollment Specialist Duties and Responsibilities

• Engage with new customers to determine their individual or family needs and guide them through the entire enrollment process
• Educate customers about their new benefits and answer any questions they may have
• Escalate problems or concerns to the appropriate supervisor and check in with customers to ensure their questions have been fully answered
• Track customer data in our computerized system observing all patient confidentiality laws and guidelines

Enrollment Specialist Requirements and Qualifications

• High school diploma or GED certificate
• Bachelors degree in business administration or a related field preferred
• Prior experience with sales communications or phone consulting
• Knowledge of the health insurance industry and HIPAA guidelines
• Strong customer service data entry and organizational skills

Remote Work :

No