Salesforce Tech Lead Field Ops

Responsibilities:

• Lead a team of Salesforce developers and administrators providing guidance mentorship and handson technical leadership to ensure the successful delivery of FSL projects
• Proven track record of leading crossfunctional teams to design develop and deploy innovative FSL solutions
• Design and implement robust data integration solutions to ensure seamless data flow between Salesforce and external systems maintaining data accuracy and consistency
• Collaborate with QA teams to conduct testing and ensure the quality reliability and security of solutions within the Salesforce platform
• Create and maintain documentation of development processes configurations and best practices for reference and future development efforts
• Interpret business requirements and drive technical architecture specifications into robust scalable solutions
• Participates in the definition and adherence to design development testing methods and techniques that meet corporate and team IT standards
• Familiar with source control/code repositories DevOps processes and best practices to ensure successful promotion of metadata through all environments (Gearset Azure Devops Git etc.)
• Estimate the design development testing and complexity leveraging story points and commitment to delivery of stories prioritized in a Sprint
• Staying uptodate with relevant and new Salesforce development tools and technologies

Tech experience desired in the following:

• Minimum of 8 years of development with Salesforce Service Cloud Lightning Web Components Apex Classes Apex Triggers SOQL/SOSL REST/SOAP APIs Web service callouts asynchronous methods
• Experience leading FSL and Service Cloud projects
• Experience and/or knowledge with MuleSoft integrations going from ERPs into Salesforce and vice versa
• Thirdparty integrations with payment gateway applications
• Salesforce certifications desired: Salesforce Certified Service Cloud Consultant Salesforce Certified Platform Developer 1 Salesforce Certified Administrator Salesforce Certified Advanced Administrator
• Positive attitude determined and resilient
• Able to manage and prioritize a number of tasks and project items