TekWissen Group is a workforce management provider throughout the USA and many other countries in the world. Our client provider of digital technology and transformation information technology and services
Position: ServiceNow Developer (CMDB with GenAI)
Location: Philadelphia PA 19103
- As a ServiceNow Developer specializing in CMDB and GenAI you will be responsible for designing developing and implementing AIdriven solutions within the ServiceNow platform with a particular focus on Configuration Management Database (CMDB). Your role will involve enhancing the CMDB capabilities using Generative AI to improve data accuracy streamline processes and provide actionable insights.
Key Responsibilities:
- Develop and implement AIdriven enhancements to the ServiceNow CMDB module to improve data quality and operational efficiency.
- Collaborate with stakeholders to gather requirements and translate them into technical specifications and AIdriven solutions.
- Design configure and maintain custom ServiceNow applications and integrations.
- Leverage Generative AI technologies to automate and enhance CMDB processes such as data reconciliation anomaly detection and predictive analytics.
- Conduct thorough testing and validation of AI models and ServiceNow configurations to ensure reliability and performance.
- Troubleshoot and resolve technical issues related to CMDB and AI integrations.
- Provide guidance and best practices for integrating GenAI with ServiceNow modules.
- Stay current with the latest advancements in AI machine learning and ServiceNow technologies and apply this knowledge to continuously improve solutions.
TekWissen Group is an equal opportunity employer supporting workforce diversity.