We are looking for Associate Academic Counselors to guide students about IIDE s Digital Marketing Courses. Candidates should have excellent communication as well as interpersonal skills. They should be active listeners with a passion for education and student journeys. Must be able to guide students with various career opportunities. Work experience with EdTech s will be an added advantage. Should be budding leaders.
Responsibilities and Duties:
- Counsel students for their course enquiry
- Mentor junior counselors
- Counsel students and concerned parents inperson and on the phone
- Complete daily weekly and monthly targets
- Calculate conversion rates
- Use the CRM and sales automation tools to derive Sales and Reports
- Will be given additional responsibilities as senior counsellors
Requirements
Experience and Qualifications:
- 12 years of experience
- Fluent Written & Spoken English Language Skills
- Excellent Interpersonal Communication Skills
- Interest in Sales and Counseling
- Knowledge of CRM and EdTech Work Experience
- Multitasker
Expected deliverables/KPIs:
- Minimum 6080 connected calls a day.
- Weekly revenue targets to be met consistently as per the batch requirements
- 23 hours of talk time per day on average.
The candidate must be residing in Mumbai
Required Experience and Qualifications: 10 years of work experience in sales Must have managed a team of 30+ Excellent communication and management skills Deep understanding of conversion rates Strong sales orientation and customer focus Working knowledge of CRMs and Sales automation tools Must be proficient in MS-Office Great objection handling skills Expected KPIs Maintaining hygiene in lead funnel to arrive at desired sales Improving and maintaining sales conversion rates Monitoring calls and sales counselors productivity. Ensuring team productivity is at its highest to achieve monthly targets