Business Development Manager North America
Pittsburgh PA Remote Only
Must be a US Citizen or Green Card holder.
Directly responsible for growing sales and market share of expendables in North America accountable to achieve sales targets for expendables:
- Manage & support local distributor in growing sales
- Provide technical support to NA customers with support from central technical teams in Europe.
- Support expendable installation at customer site if/when required.
- In permanent contact with the various internal departments ensure timely and qualitative processing and delivery of expendable quotes and orders.
Responsible for hot and cold repairs in North America:
- Main point of contact for emergency repairs or planned maintenance operations.
- Manage relationship with local installation partners. Provide information and training on our range of solutions.
- Coordinate with SEFPRO technical experts to recommend best solutions for customer repairs.
- Followup and coordinate supply of material for repair projects from our local inventory.
- Provide onsite customer support for product installation. Collaborate with installation companies & partners during installation of Care products.
Field sales role to cultivate customer proximity and identify opportunities for all SEFPRO solutions:
- Represent SEFPRO in our customer plants followup on performance of our solutions (furnace refractories expendables monitoring installations...)
- Present all range of SEFPRO solutions as required. Identify crossselling opportunities and generate leads for NA sales team. Strong collaboration with NA sales managers.
- Generate & followup on quotes for opportunities identified during visits (expendables repairs services).
- Support with 3D scans and other service interventions at customer plants.
- Support sales managers in SEFPRO Care and expendable promotion to their customers.
Required Experience:
- This role must have technical expertise in the glass industry industrial ceramics materials and/or refractories. Willingness to learn all about glass furnaces and their operations with a focus on refractories.
- The position must also possess the ability to build strong relationships with customers and influence customer decision making through effective communication material knowledge and understanding of customer requirements.
- This candidate must also be a dedicated selfstarter with a high degree of motivation. Reactive to customer requests and driven to grow and develop a business.
- Willingness to travel >75% of the time for customer site visits primarily in North America.
MUST HAVE
- This role must have technical expertise in the glass industry industrial ceramics materials and/or refractories. Willingness to learn all about glass furnaces and their operations with a focus on refractories.
- Ability to build strong relationships with customers and influence customer decision making through effective communication material knowledge and understanding of customer requirements.
- This candidate must also be a dedicated selfstarter with a high degree of motivation. Reactive to customer requests and driven to grow and develop a business.
- Willingness to travel >75% of the time for customer site visits primarily in North America.
Required Knowledge Skills and Abilities: (Companies ATS Questions):
1. Do you have technical expertise in the glass industry industrial ceramics materials and/or refractories. Willingness to learn all about glass furnaces and their operations with a focus on refractories.
2. Do you have the ability to build strong relationships with customers and influence customer decision making through effective communication material knowledge and understanding of customer requirements.
3. Are you a dedicated selfstarter with a high degree of motivation. Reactive to customer requests and driven to grow and develop a business.
4. Willingness to travel >75% of the time for customer site visits primarily in North America.
5. Must be a US Citizen or Green Card holder.
Remote Work :
No