Regional Cooling Service Representative Data Centers

The Regional Cooling Service Expert is responsible to provide professional services for cooling range of products to customers including technical site analysis resolve customers issues and to perform service onsite activities for Cooling Equipment & Systems (air cooling air or watercooled chillers).

What will you do

• Perform Startup & Commissioning on all equipment across the entire cooling product range;
• Perform planned and preventive maintenance or unscheduled maintenance and service interventions;
• Evaluate unit installation (e.g. the quality of pipes for CRAC and the hydraulic circuit for chillers);
• Evaluate systems installation & operational conditions;
• Ability to perform onsite adjustments to bring the units to the best running conditions;
• Ability to perform preventive & corrective maintenance for cooling systems;
• Be able to identify if the failure is related to a quality issue/ software issue / operation condition issue (Root cause Analysis);
• Work with another service engineers & partners during site interventions;
• Properly document label and return all defective parts utilized in the repair of equipment to the designated disposal/repair location;
• Train customers on basic operations of the equipment;

What qualifications will make you successful

• Thorough understanding of HVAC principles specifically cooling and basic knowledge of electricity;
• Must be able to perform duties with general direction receiving only general guidance with respect to overall objectives. Work is usually quite independent of other team members;
• Must comply with all safety policies practices and procedures;
• Ability to read analyze and interpret general business procedures professional documents technical procedures and governmental regulations;
• Ability to write reports business correspondence and procedure manuals;
• Ability to define problems collect data establish facts and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables;
• Handle multiple tasks simultaneously;
• Willingness to travel internationally for 80% of the working time.

What are we looking for in our candidates

• University education Electrotechnical or Mechanical education (University degree);
• At least 3 years with commissioning or field service repair with HVAC or cooling equipment;
• Confirmed experience with Cooling Equipment & Solutions (air cooling airor watercooled chillers);
• Experience critical HVAC generators fire detection/suppression;
• Mandatory: fluent communication in English language;
• Flexibility & Reliability Focus on technical details & Customer focus Team player Leadership skills;
• Good Software tools literacy: MS Office Acrobat AutoCAD.