Mail Clerk
We are seeking a skilled Mail Clerk for a position within the insurance industry. This role is essential for managing the Canadian Division Mail Services operation ensuring that all mail processes are handled accurately and efficiently. The ideal candidate will possess a keen attention to detail and the ability to provide exceptional customer service while handling sensitive information.
What is in it for you:
Hourly rate of $19.87.
6month contract.
Fulltime position: 37.50 hours per week.
Work Schedule: 8:00 an to 4:00 pm EST in office.
Please note the schedule may shift to 7:30 am to 3:30 pm EST in the future.
Join a passionate and inclusive team of professionals.
Responsibilities:
Manage all incoming and outgoing Advisor mail for the Canadian Division Mail Services operation accurately and efficiently.
Handle sort scan and index incoming mail for the Canadian Division and manage outgoing mail through the Fulfilment Centre.
Provide quality customer service and support to the Admin Group through business unit initiatives and production.
Adhere to service levels determined by the Business Unit s requirements and standards.
Receive open (as applicable) sort prep scan and index all incoming mail output and courier to various business units within the Canadian Division.
Prepare sort and ship all outgoing mail and couriers.
Handle the final processing of troubleshooting mail which involves a higher level of knowledge and skill as well as processing inbound bulk mail stats and daily workflow.
Train new staff within the Imaging and Fulfilment center.
Crosstrain among three different groups: Statement Imaging and Fulfilment.
Handle sensitive PII data with care and ensure no use of cell phones during shifts on the floor.
What you will need to succeed:
College education preferred.
1 year of experience with imaging and indexing systems.
Previous experience with scanning indexing and mail sorting.
Previous experience working with mailing equipment folder inserters and postage meters.
Proficiency in Microsoft Office and Outlook.
Precise communication skills both verbal and written.
Strong organizational skills for multitasking and prioritizing in a highvolume deadlinedriven environment.
Attention to detail.
Strong analytical and problemsolving skills with a demonstrated ability to manage change.
Ability to meet the physical requirements of the job including heavy lifting up to 20 lbs and standing for up to 4 hours a day.
Why Recruit Action
Recruit Action (agency permit: AP2000003) provides recruitment services through quality support and a personalized approach to job seekers and businesses. Only candidates who match hiring criteria will be contacted.
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