Command Center Professional

Conducts technical and/or administrative mainly predefined support activities for service operations and delivery. Conducts technical and/or administrative mainly predefined support activities for service operations and delivery. Processes incoming orders inquiries and/or requests regarding products and/or services. Performs order management for assigned customers manages and files clients information in the information system. Supports customer remotely and onsite and provides 1st level user support in case of arising issues. Drives complex issues and questions to respectively qualified Service Technicians or Service Engineers. Cooperates with clients and sales representatives to clarify orders and issues. Participates in investigating and resolving commercial and/or technical problems. Supports preand/or post sales technical product advice for development implementation and operation of customer solutions.
** SAP knowledge is a must able to work in warehouse settings at times.

Yes