Sales Executive - Inbound Sales

• Handle Inbound Sales: Respond promptly to customer inquiries assess their needs and provide appropriate product recommendations.
  
• Customer Relationship Management: Build and maintain strong relationships with customers to ensure satisfaction and repeat business.
  
• Order Processing: Process incoming orders accurately and efficiently ensuring timely delivery and customer satisfaction.
  
• Product Knowledge: Maintain uptodate knowledge of the company s products and services to effectively address customer queries and promote offerings.
  
• Sales Targets: Meet and exceed sales targets and KPIs set by the company.
  
• Collaboration: Work closely with the sales team marketing team and other departments to optimize the overall customer experience and achieve business objectives.
  
• Documentation: Maintain proper documentation of sales activities customer interactions and other relevant information using CRM software.
  

Requirements

• Proven experience as an Inbound Sales Executive or similar role preferably in the FMCG sector.
  
• Strong understanding of sales principles and customer service practices.
  
• Excellent communication and interpersonal skills.
  
• Ability to multitask prioritize and manage time effectively.
  
• Proficiency in CRM software and MS Office Suite.
  
• Bachelor s degree in Business Administration Marketing or a related field is preferred.
  
  

Benefits

• Competitive salary and performancebased incentives.
  
• Comprehensive health benefits package.
  
• Opportunities for professional growth and development within a leading FMCG company.
  
• Positive and collaborative work environment.