- Extensive handson experience with ServiceNow including solutioning and architecture.
- Proven experience in setting up SSO using Auth0 or Okta.
- Strong programming background with proficiency in languages such as JavaScript Glide Jelly or other relevant scripting languages.
- Strong understanding of ITIL processes and best practices.
- Excellent problemsolving skills with the ability to troubleshoot complex technical issues.
- Strong communication and interpersonal skills with the ability to work effectively with crossfunctional teams.
- ServiceNow certifications (e.g. Certified Implementation Specialist Certified Application Developer) are highly desirable
Responsibilities:
- We are seeking a highly skilled and experienced ServiceNow Lead Technical Specialist to join our team.
- The ideal candidate will possess strong handson experience in ServiceNow with exceptional skills in solutioning and architecture.
- This role requires indepth knowledge of setting up Single SignOn (SSO) using Auth0 or Okta.
- A background in the US healthcare domain specifically inpatient services and benefits verification flow is highly desirable.
- Additionally the candidate should have a strong programming background
- Lead the technical implementation of ServiceNow projects ensuring best practices and standards are followed.
- Architect and design ServiceNow solutions to meet business requirements and enhance the platforms capabilities.
- Develop and implement SSO integrations using Auth0 or Okta ensuring secure and seamless access for users.
- Collaborate with stakeholders to gather requirements provide technical guidance and develop comprehensive solutions.
- Troubleshoot and resolve complex technical issues related to ServiceNow and SSO integrations.
- Mentor and guide junior team members fostering a collaborative and innovative team environment.
- Stay updated with the latest ServiceNow features functionalities and best practices to continuously improve the platform.
- Perform regular system reviews and audits to ensure the integrity and security of the ServiceNow platform.
- Utilize strong programming skills to develop custom scripts applications and integrations within the ServiceNow platform
Educational Qualifications:
- Bachelors degree in Computer Science Information Technology or a related field.
Good to have skills:
- Background in the US healthcare domain specifically in patient services and benefits verification flow.
- Experience with other SSO providers and identity management solutions.
- Knowledge of web technologies (HTML CSS XML REST SOAP).
- Experience in Agile or Scrum methodologies. familiarity with the solutions like ITSM ITOM etc
SSO,Okta,ITSM,ITOM