Boutique Manager

Overview: We are seeking an experienced and passionate Boutique Manager to Luxury Watch & Jewelry. The ideal candidate will have a deep understanding of luxury retail exceptional leadership skills and a proven track record of achieving sales targets while delivering an exceptional customer experience.

Key Responsibilities:

• Manage daytoday operations of the store ensuring smooth functioning and adherence to company standards.
• Lead and motivate a highperforming sales team to achieve sales targets and KPIs.
• Foster a customercentric environment focused on delivering exceptional service and building longterm customer relationships.
• Monitor inventory levels and collaborate with the head office to ensure timely replenishment.
• Implement visual merchandising standards to showcase products effectively and drive sales.
• Analyze sales figures and forecast future sales volumes to maximize profitability.
• Train and develop staff in product knowledge sales techniques and operational procedures.
• Ensure compliance with company policies and procedures including health and safety standards.
• Handle customer escalations and resolve issues promptly to ensure customer satisfaction.
• Collaborate with marketing and promotions teams to implement sales promotions and events.

Qualifications:

• Proven experience as a Boutique Manager in luxury Watch & Jewelry with a minimum of 5 years in a similar role.
• Excellent leadership and communication skills with the ability to inspire and motivate a diverse team.
• Strong business acumen and understanding of retail metrics and KPIs.
• Ability to analyze sales data and develop strategies to drive business results.
• Bachelors degree in Business Administration or luxury management preferred.
  
• Proficiency in MS Office; knowledge of retail management software is a plus.
• Flexibility to work evenings weekends and holidays as required.

Benefits:

• Competitive salary commensurate with experience.
• Performancebased incentives.
• Health insurance and retirement benefits.

Remote Work :

No