Operations Associate 3 month contract

Want to revolutionize the future of education anddo meaningful work that transforms future generations lives

Crimson Global Academy (CGA) is a worldclass online school delivering live realtime learning to ambitious students around the world. With over 1000 students joining us from 65 countries our vision is to unlock our students limitless potential together for extraordinary futures.

We are doing this by:

Igniting a passion for learning that accelerates academic performance and success regardless of age.

Fostering a global community that broadens students perspectives and develops their skills to make a difference on the world stage.

Providing cuttingedge technology for teachers to launch students into their future while giving parents transparency into their childs education.

And weneed your help to take our expansion global! Our team is looking to bring on someone to support the growth of our Operations team. This role will be fastpaced with a breadth of daytoday activities and endless development opportunities.

This is afulltime fixed termposition for 3 months working remotely. (Parttime roles also available)

Join CGA as an Operations Associate where your role is critical in our personalized teaching program for students aged 818. Youll work fulltime focusing on streamlining operations and ensuring excellent service delivery.

What are the main responsibilities for this role

• StudentTeacher Matching: Match students with suitable teachers considering individual needs and teacher expertise.

• Onboarding and Profile Management: Oversee new student onboarding including profile and learning management system maintenance.

• Database Management: Maintain a comprehensive record of studentteacher pairings and session details.

• Family Communication: Act as the primary liaison for families ensuring satisfaction and clarity about our services.

• Process Ownership: Lead and refine the allocation process targeting efficiency and potential automation.

• Interdepartmental Collaboration: Work with operations product and sales teams to achieve common goals.

What skills and experience are required

• Ability to work unsupervised prioritize effectively and strategically problem solve

• Significant learning adaptability and a strong grasp of technology and systems

• Excellent communication and organizational abilities to process multiple workflows per day

• Fluent written and verbal communication in English

• Ability to effectively cooperate across different teams within the company and take suggestions

• Time and Stress Management

• Confidence Resilience Positive attitude (patience empathy)

• Attention to detail

• A high degree of flexibility

If youre passionate about education and people and looking for a fastpaced collaborative environment and want to work with cuttingedge technology then wed love to hear from you!

Please keep an eye on your spam / junk email folder for correspondence from Team Tailor.