Junior Payment Services Manager mfd

Team

Join Raisin Banks payment services team where innovation meets efficiency in the world of fintech. Our team is dedicated to revolutionizing payment operations through technology datadriven insights and exceptional service. Were at the forefront of shaping the future of payments and were looking for a Junior Payment Operations Manager to join us. If youre passionate detailoriented and ready to make a difference we want you on our team.

Your Responsibilities

• Payment Transaction Support: Assist in the capture and approval of SEPA TARGET and international payments gaining practical exposure to the intricacies of payment operations.
• Liquidity Management Assistance: Contribute to the techpowered management of liquidity at the Bundesbank (ESMIG) actively participating in the optimization of processes.
• Customer Account Support: Provide handson support in the administration maintenance and management of customer accounts utilizing advanced systems.
• Complaint Resolution Support: Collaborate on efficiently resolving paymentrelated complaints through technologydriven solutions learning customer service best practices.
• Tech Showcases Participation: Actively engage in annual tests (Bundesbank SWIFT etc.) to showcase and enhance your tech proficiency gaining exposure to compliance and operational excellence.
• DataDriven Statistics Assistance: Contribute to the creation and submission of comprehensive payment transaction statistics using technology.
• Tech Hub Support: Assist as a tech support hub for queries within payments operations gaining exposure to various techrelated challenges.
• Innovation Projects Involvement: Collaborate in bankwide and companywide projects actively participating in techdriven optimization initiatives contributing fresh insights

Your Profile

• A bachelors or masters degree.
• Passion for fintech and a keen interest in leveraging technology for payment operations.
• Strong analytical abilities with the desire to apply theoretical knowledge in a practical setting.
• Strong communication skills both written and verbal.
• Exceptional analytical abilities for datadriven decisionmaking.
• Independence and commitment to delivering highquality service through technology.
• Familiarity with payment systems tools (TARGET SWIFT SEPA).
• Collaborative team player fostering creativity and innovation.

Join our mission join our team and grow with us!

As part of the strong Raisin family Raisin Bank combines the best of both worlds: The experience and security of a bank with the flexibility and innovation of a Startup.

Our employees are just as diverse as our partners. If you are looking for a dynamic environment in which you can play to your strengths and develop further then you have come to the right place! In our agile FinTech environment you have the opportunity to work in an international team and gain new experience. We provide:

• Personal training budget of 2000 and access to Babbel for continuous learning.
• Exciting cooperation partners and projects in the banking and StartUp environment.
• A fully cloudbased BankingasaService Platform.
• Companywide use of industryleading tools for analysis development communication and collaboration such as AWS Stack Splunk GSUITE Slack Atlassian Suite (Jira Confluence Trello) and many more.
• Dynamic environment a handson mentality and agile ways of working.
• Flexible working hours and 30 days holiday plus Christmas Eve and New Years Eve off.
• Collegiality and a supportive learning environment.
• Promotion of company pension schemes and capitalforming payments (vermgenswirksame Leistungen).
• We subsidize the Deutschland Ticket with 25 per month.
• A diverse team of experts to learn from and to inspire each other.