Implementation Specialist

As an Implementation Specialist you ll be responding to the immediate needs of customers and enabling them to use the platform effectively. You will be responsible for resolving and completing tickets from the implementation queue which includes actioning build requests for customers. The primary measure of success is resolving and completing cases within key timeframes.

In this role you ll get to:

• Proficiency using Microsoft Excel
  
• Hi attention to eye for detail
  
• A love of lists and ticking things off them
  
• Enjoy working collaboratively with internal teams and customers
  
• Ideas attitudes & approaches we like:
  
• Someone who is growthoriented adaptable and eager to learn. We see this role evolving according to your skills and ambitions as we expand.
  
• Optimistic action take
  

Requirements

Skills and Qualifications:

• Proficiency in using Microsoft Excel.
  
• High attention to detail.
  
• Ability to manage and complete task lists efficiently.
  
• Strong collaborative skills to work with internal teams and customers.
  

Preferred Qualities:

• Growthoriented mindset with a willingness to learn and adapt.
  
• Optimistic and proactive approach to tasks and challenges.
  
• Ability to take initiative and act decisively.
  

Additional Job Details:

Setup and Location: WFH

Work Schedule: 9:00 AM 6:00 PM 5:00 AM 2 PM PH time

Employment Type: Full Time

All interviews and other hiring requirements are done virtually or through video calls or emails.

Benefits

As an Implementation Specialist, you ll be responding to the immediate needs of customers and enabling them to use the platform effectively. You will be responsible for resolving and completing tickets from the implementation queue, which includes actioning build requests for customers. The primary measure of success is resolving and completing cases within key timeframes. In this role, you ll get to: Proficiency using Microsoft Excel Hi attention to eye for detail A love of lists, and ticking things off them Enjoy working collaboratively with internal teams and customers Ideas, attitudes & approaches we like: Someone who is growth-oriented, adaptable, and eager to learn. We see this role evolving according to your skills and ambitions as we expand. Optimistic action take Requirements: Proficiency in using Microsoft Excel. High attention to detail. Ability to manage and complete task lists efficiently. Strong collaborative skills to work with internal teams and customers. Preferred Qualities: Growth-oriented mindset with a willingness to learn and adapt. Optimistic and proactive approach to tasks and challenges. Ability to take initiative and act decisively. Additional Job Details: Set-up and Location: WFH Work Schedule: 9:00 AM - 6:00 PM | 5:00 AM - 2 PM PH time Employment Type: Full Time All interviews and other hiring requirements are done virtually or through video calls or emails.