صاحب العمل نشط
حالة تأهب وظيفة
سيتم تحديثك بأحدث تنبيهات الوظائف عبر البريد الإلكترونيحالة تأهب وظيفة
سيتم تحديثك بأحدث تنبيهات الوظائف عبر البريد الإلكترونيلم يكشف
لم يتم الكشف عن الراتب
Duties/Responsibilities:
• Interacts with customers via telephone and email to provide support and information on an
assigned product or service.
• Ensures that appropriate actions are taken to resolve customers’ problems and concerns.
• Maintains customer accounts and records of customer interactions with details of inquiries
complaints or comments.
• Uses knowledge of a specific product service or other assigned area of expertise to answer
inquiries or to forward to the appropriate staff.
• Invoicing of purchase orders (POs).
• Receiving of purchase orders (POs) confirm with customers and process in QuickBooks.
• Filing of purchase orders (POs) and Bill of Lading (BOL).
• Communicate with customers once the product is ready for pickup and arrange shipments if
needed with carrier.
• Advise shipping on newly received orders.
• Make sure all products get loaded correctly.
• Performs other related duties as assigned.
Required Skills/Abilities:
• Excellent communication skills including active listening.
• Serviceoriented and able to resolve customer grievances.
• Proficient computer skills with the ability to learn new software.
• Knowledge of or ability to learn product service or area of customer service specialization.
• QuickBooks experience is considered an asset.
دوام كامل