senior Customer service Representative

• Preparing a customer database and updating it

• Develop executive plans to achieve the company’s goals.

• Providing creative suggestions to improve the level of service.

• Building a successful business relationship with customers.

• Develop solutions to existing or expected problems within available limits.

• follow up with clients on the latest construction developments in the units.

• Follow up on everything new about the company and deliver it to the customer (new projects and finishing offers).

• Follow up on the deliverables plan.

• Preparing the required reports