drjobs Back Office Agent English

Back Office Agent

صاحب العمل نشط

1 وظيفة شاغرة
drjobs

حالة تأهب وظيفة

سيتم تحديثك بأحدث تنبيهات الوظائف عبر البريد الإلكتروني
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أرسل الوظائف
drjobs
أرسل لي وظائف مشابهة
drjobs

حالة تأهب وظيفة

سيتم تحديثك بأحدث تنبيهات الوظائف عبر البريد الإلكتروني

Valid email field required
أرسل الوظائف
الخبرة drjobs

1 - 2 سنوات

موقع الوظيفة drjobs

القاهرة - مصر

الراتب الشهري drjobs

لم يكشف

drjobs

لم يتم الكشف عن الراتب

الجنسية

أي جنسية

الجنس

N/A

عدد الوظائف الشاغرة

1 وظيفة شاغرة

الوصف الوظيفي

Responsible to Assistant Restaurant Manager / Restaurant Manager • Report to duty punctually wearing the correct uniform, clean and well pressed including appropriate shoes (polished) and nametag at all times according to the hotels dress code & Kempinski grooming standards, maintaining a high standard of personal appearance and hygiene at all times.

• A courteous, professional and efficient service is provided at all times.

• All duties and tasks are performed as per the tasks required at the outlet.

• Be knowledgeable of all services and products offered by the hotel. • Have a thorough knowledge and understanding of all food and beverage items offered by the department assigned.

• Have the knowledge and understanding to explain and perform upselling all items offered by the department assigned as well as offering alternatives.

• Monitor operating supplies, equipment and reduce spoilage and wastage successfully.

• Ensure that the place of work and surrounding area is kept clean and organized at all times.

• Successfully perform opening and closing procedures established for the assigned outlet

• Handle guest enquiries in a courteous and efficient manner and report guest complaints and feedback to supervisors.

• Report guest complaints immediately to the supervisors and ensuring follow up is performed with the guest.

• Be knowledgeable to operate the existing POS system based on the trained responsibility level as assigned in the department.

• Understand and strictly adhere to the rules & regulations established in the hotel’s policy manual and the hotel’s policy on fire, hygiene, health & safety.

• Maintain a good rapport and work relation with staff in the assigned department and within the hotel.

• Attend and contribute to all staff meetings, departmental trainings and hotel initiated trainings scheduled.

• Undertake reasonable tasks and secondary duties as assigned by the Department Head.

• Respond to any changes in the department as dictated by the hotel management.

• Assist in carrying out scheduled inventories of products and operating equipment.

• Perform any other assigned reasonable duties and responsibilities as assigned.

• Project at all times a positive and motivated attitude and exercise self-control.

• Maintain and update the restaurants guest history.

• Maintain a legible and up to date reservation book.

• Maintain and coordinate the printing of the respective restaurant menus.

• Maintain excellent communication to all related departments i.e

• Guest Services and Concierge departments

• Restaurant Reservations

• All other F&B outlets, In Room dining and Banquet Service

نوع التوظيف

دوام كامل

المجال

لم يذكر

القسم / المجال المهني

الإدارة

المهارات المطلوبة

نبذة عن الشركة

الإبلاغ عن هذه الوظيفة
إخلاء المسؤولية: د.جوب هو مجرد منصة تربط بين الباحثين عن عمل وأصحاب العمل. ننصح المتقدمين بإجراء بحث مستقل خاص بهم في أوراق اعتماد صاحب العمل المحتمل. نحن نحرص على ألا يتم طلب أي مدفوعات مالية من قبل عملائنا، وبالتالي فإننا ننصح بعدم مشاركة أي معلومات شخصية أو متعلقة بالحسابات المصرفية مع أي طرف ثالث. إذا كنت تشك في وقوع أي احتيال أو سوء تصرف، فيرجى التواصل معنا من خلال تعبئة النموذج الموجود على الصفحة اتصل بنا