Description:
We are looking for a Customer Support Specialist to assist our customers with technical problems when using our products and services.
Customer Support Specialist responsibilities include resolving customer queries recommending solutions and guiding product users through features and functionalities. To be successful in this role you should be an excellent communicator whos able to earn our clients trust. You should also be familiar with help desk software.
Requirements:
Proven experience as a copywriter or related role
Knowledge of online content strategy and creation
Excellent writing editing and proofreading skills
Benefits:
401(k) (After 1 calendar year)
Health insurance
Dental insurance
Life insurance and ShortTerm Disability