Job Description:
Lead the training learning and development function. Develop and implement strategic learning and development initiatives
Serve as a catalyst for unlocking the potential of employees facilitating knowledge transfer and fostering a learning ecosystem
Drive the knowledge management process
Build a strong round the year training roadmap
Design and deliver training programs that enhance the skills and knowledge of all employees including technical training leadership development compliance training etc.
Manage training Content including Digital Content Management build collective knowledge and develop new trainings
Collaborate with the Operations team to plan the hiring and training calendar
Assist in products and solutions for clients and maintain knowledge on competitive landscape
Assist in strategic projects for growth of the division
Collaborate with the Operations team to build knowledge and new talent solutions
Create systems and run processes for knowledge capture and Org Excellence including institutionalizing transition and quality management processes