Network Telecom Technician

Position: Network Telecom Technician

Location: Brewer ME ***Day 1 Onsite***

Duration: 1 Years

Phone & Skype

Client: HCL

Immediate Interview

Need Details in below format only else will not consider the resume. LinkedIn Profile link Education details Contact number has to be on Resume :

Candidate Name

Contact No.

Email ID

Current Location

Visa

Rate

ExHCL

Candidate Details:

iTAP BR#

NA

Candidate Reference No.

NA

Full Legal Name:

First Name recorded in iTAP (Please share iTAP snippet)

Middle Name recorded in iTAP (Please share iTAP snippet)

Last Name recorded in iTAP(Please share iTAP snippet)

Rate

Consultant Location:

Contact Number:

Email ID:

Interested to Relocate (Yes/NO):

Highest Degree & Passing Year:

Work Authorization (Must):

Validity of Visa (If applicable):

Availability for Onsite:

Earliest Availability to Join:

LinkedIn Profile: (Must)

Current and Last few employers:

Skill Rating

Mandatory Skills

Hands on experience in Years

Last used Year

SelfRating (Scale 110)

1.

2.

3.

4.

Primary Responsibilities & Competencies

Assists with the support of IP Phones Voicemail and other telephony equipment on the network (C isco UC phones Analog devices video

endpoints).

Effectively responds to end user requests (in person by telephone via email or remote control) for routine provisioning changes in C isco C all

Manager environment (new/replacement IP phones name changes line additions call forwards voicemail etc.).

Maintains network and IP phone equipment inventory and asset configuration documentation.

Processes RMAs for failed network and IP phone equipment.

Provides end user training on use of IP phone services as needed (phone features voicemail chat).

Monitors and troubleshoots connectivity to printers and computers.

Escorts external IT vendors performing physical work in the environment.

Assists Network Administrators with planned maintenance of C isco Network and C all Manager environment.

Participates in On C all Rotation 24/7.

Education :

High school diploma General Equivalency Diploma (GED) or higher required. Associates degree in C omputer Information Systems or related

field preferred.

Work Experience:

A minimum of 2 years relevant experience required. Experience supporting networks in a 24/7 environment preferred. C isco VoIP support

experience preferred.