Director Employee Relations

Job Title: Director Employee Relations

Reports to: Vice President HR & Communications

Department: HR & Communication

Managerial Responsibility: Yes

Number of Direct Reports: 40

Main Purpose of the Role:

• Strategic Results: Drive strategic and tactical decisions for HR functions aligning resources to meet key objectives in line with strategic goals.
• BestinClass Manufacturing: Deliver high standards of HR services to support agile manufacturing functions.
• Customer Centricity: Act as a trusted HR partner across functions enabling delivery of exceptional services to customers.
• Financial Results: Maintain cost efficiency without compromising HR service quality.
• Collaborative Approach: Engage stakeholders and ensure effective collaboration with shared services.
• People Development: Improve employee satisfaction (eNPS) develop leadership pipelines with a focus on local talent and manage labor union relations.
• Inspirational Leadership: Build a diverse collaborative team fostering a culture of trust and cooperation.

Key Responsibilities:

Employee Relations & Labor Union:

• Strategic Direction: Develop and plan labor relation activities ensure compliance with labor laws and HR policies and act as a neutral partner in union negotiations.
• Standards and Manuals: Stay updated on labor laws maintain employee handbooks and update HR policies.
• Operations: Maintain relationships with the Ministry of Labor and labor union manage labor cases provide handbook training support disabled employees and ensure compliance with internal rules.
• Continuous Improvement: Facilitate focus groups gather feedback cocreate action plans and close implementation gaps to enhance employee engagement.

General Services Management:

• Strategic Direction: Develop and implement strategies for General Services Management (e.g. transportation canteen cleaning services) and ensure compliance with permits and licenses.
• Operations: Approve contractor selection criteria ensure smooth contractor operations and provide suggestions for improvements.

Security Management:

• Strategic Direction: Coordinate security efforts review security policies manage budgets and oversee surveillance and control across plants.
• Operations: Ensure security support aligns with customer requirements manage fraud and security breach investigations and oversee security systems.

Key Performance Indicators:

• Manage labor union negotiations without negative impacts.
• Ensure compliance with Thai labor laws.
• Complete investigations of breaches within 3 days.
• Maintain high employee satisfaction scores (eNPS).
• Adhere to budgetary constraints (OPEX/CAPEX).
• Manage security and general services effectively.

Candidate Qualifications:

• Educational Background: Masters or Bachelors degree in Labor Law Political Science or Human Resource Management.
• Professional Experience: Strong HR and labor law knowledge communication and negotiation skills and corporate decisionmaking abilities.
• Personal Competencies: Strategic perspective problemsolving skills inspirational leadership and strong stakeholder management.
• Technical Skills: Proficiency in MS Office and good English communication skills.
• Other Skills: Creativity and effective negotiation.

Comments:

• Proven record in managing labor unions and deep knowledge of Thai labor law required.

Remote Work :

No