صاحب العمل نشط
حالة تأهب وظيفة
سيتم تحديثك بأحدث تنبيهات الوظائف عبر البريد الإلكترونيحالة تأهب وظيفة
سيتم تحديثك بأحدث تنبيهات الوظائف عبر البريد الإلكترونيلم يكشف
لم يتم الكشف عن الراتب
1 وظيفة شاغرة
Airport Dimensions is part of Collinson acknowledged as a global leader in customer benefits and loyalty.
Collinson has been enhancing the airport experience for over 30 years with access to lounges retail dining and spa experiences offers and more. Creators of the worlds largest lounge membership program Priority Pass provides access to an extensive global lounge and partner network.
Using their expertise and products to craft customer experiences. Collinsons range of services helps global brands acquire engage and retain choicerich customers.
Airport Dimensions want travelers to value their time at the airport. They continuously seek ways to open new dimensions in customer engagement using a mix of enriching physical experiences and innovative digital services. From comfortable lounges to restful sleep pods from convenient food ordering to contactless collection of duty free Airport Dimensions help improve the travel experience while critically helping airports maximize nonaeronautical revenue opportunities retain airlines and become more competitive.
Airport Dimensions has a rapid growing network of locations at the worlds leading airports across the United States United Kingdom and Middle East. Under our brands The Club Club Aspire Chase Sapphire Lounge by The Club No 1 Lounges and sleep n fly Airport Dimensions provides awardwinning hospitality services tailored to the specific needs of passengers and has developed valueadded experiences for over 50 airport and airline partners.
What does a Operations and Insights Senior Analyst do
The Operations and Insights Analyst role is accountable for generating actionable insights that materially impact the business. Reporting to the Senior Manager of Guest Experience and Operations Insights this position plays a key role in developing and maintaining operational dashboards to track KPIs and Service Level Agreements (SLAs) analyzing data identifying trends and providing valuable insights to inform decisions impacting operations guest experience and other critical areas of the business. This role will support decisionmaking across multiple internal business functions as well as external partners and vendors. Successful candidates for this role will show competence in data interpretation and a passion for problem solving as well as being comfortable leading meetings and presenting data and information in an organized cohesive way across the business and up to the highest levels of senior leadership.
You are highly motivated and have an innovative problemsolving mindset. You are a natural collaborator and build strong relationships with a wide range of people inside and outside a global organization across many diverse cultures and backgrounds at all levels. You possess excellent written and verbal communication. You have an uncompromising attention to detail and are a critical thinker who thinks and plans the job and takes initiative. You are naturally curious and passionate about trends and patterns in data and can translate complex data into easytounderstand practical terms. You also demonstrate excellent emotional intelligence interpersonal skills and partnership management. You excel in an environment with varied goals and initiatives adeptly pivoting between them as needed.
What Youll do
What Youll Need
You can look forward to a competitive salary and benefit plan including but not limited to:
Collinson is an equal opportunity employer and welcomes differences in all their forms including: color race ethnicity gender identity sexual orientation neurodivergence family status age individuals with disabilities and people from all backgrounds cultures and experiences as we strongly believe this contributes to our ongoing success.
We are focused on continually evolving our purpose driven high performing culture providing an environment where our people have the opportunity to achieve their full potential and do interesting and meaningful work. Our company values are: Act smarter Do the right thing One team and Be insight led. These help guide everything we do internally in terms of how we think act and interact right through to how we deliver value to our customers and clients.
In your application please feel free to note which pronouns you use (For example she/her/hers he/him/his they/them/theirs etc.).
دوام كامل