Product Marketing Manager

At 8returns were transforming one of the most frustrating environmentally damaging and costly aspects of ecommerce returns. We built a technology that automates the returns process for retailers and makes datadriven decisions to connect each return to its next best use.

Were still in the scrappy startup phase so we are looking for people who are comfortable with ambiguity and having wide impact. Weve been remotefirst since Day 1 and care a ton about communication autonomy curiosity and initiative.

Tasks

As Product Marketing Manager youll be responsible for creating the stories we bring to market to share the value of 8returns the impact the product has had on our customers and the way were reinventing the online shopping experience. If you love to dive into the customers shoes launch products and drive customer communications this role is for you.

Roles and job descriptions at our stage are necessarily ambiguous and cover a huge portfolio of responsibilities so we need someone who thrives in that environment.

Among the responsibilities for the role:

• You gather customer & demand insights to develop GotoMarket strategies customer segments initiatives and launches
• You define product positioning and ensuring the translation of our value proposition and key messages into marketing channels and creative campaigns
• Create sales assets (pitch decks training materials demos comparisons) that demonstrate the power of our products

This list is not exhaustive at all and youll have a lot of autonomy over your work.

Requirements

Proficiency in both English and German (both written and spoken) is required as our primary market is Germanspeaking.

Additionally more than a specific set of skills we are looking for someone who:

1. Has the talent experience drive and work ethic to take ownership of their work.

2. Understands that good employees do what they are told but great employees identify what needs to be done and take initiative.

We are defining a new category so youll have the opportunity to use your creativity to help us solve problems and delight our customers.

Why you might be excited about us

• Were working to solve a massive global problem 10 billion pounds of returns end up in landfills every year for retailers its a trilliondollar problem.
• Were small so youll be able to contribute efficiently and without bureaucracy. Youll quickly have responsibility over big areas of our product. Youll also help build our companys culture.
• We dont have a ton of meetings. If we can effectively solve a problem asynchronously we do. When we do meet synchronously youll always have the opportunity to contribute.
• Youll be able to work remotely and set your own schedule. We dont micromanage and will help you do great work.
• We will mould your role to shape a career youre excited about. We care a ton about your satisfaction and job happiness and will help prep you for whatever youre looking for in the future.
• We work hard and also highly value balanced work/life. We care about family and your own personal development and dont expect for you to be always engaged with work.

Why you might not be excited about us

• Were small (10 people in the company now) so if you like more established companies its not (yet) the right time. Since were an early stage startup projects and priorities may shift.
• Since youll have a lot of responsibility and creativity over projects they may not be defined perfectly initially. Youll be expected to bring your own experience and perspective to help us do the right things and raise flags if you think we should do things differently.

If we think you might be a good fit well respond within 48 hours.