Call Center Representative

We are seeking a dedicated Call Center Representative to join our team. and nbsp;Sure being a call center representative involves handling incoming or outgoing customer calls for a company. Representatives typically provide customer support answer inquiries troubleshoot problems and process orders or requests. They often use computer systems to access customer information update records and resolve issues efficiently. Effective communication skills patience empathy and the ability to work under pressure are crucial in this role.

Requirements:

High school diploma or equivalent; college degree preferred.

Previous customer service experience in a call center or similar environment is a plus.

Excellent verbal and written communication skills.

Strong active listening and problemsolving abilities.

Ability to remain calm and professional under pressure.

Proficiency in basic computer skills and familiarity with CRM software.

Benefit offerings available for our associates include medical dental vision life insurance shortterm disability additional voluntary benefits EAP program commuter benefits and a 401K plan.