Join a Leading Technology Company in Our Sales Department!
Our clients include the top 500 business companies in sectors such as IT telecommunications ecommerce automotive and financial services. We are a multicultural company collaborating with employees from over 29 different nationalities. We offer a great work environment with modern offices a dynamic and youthful approach and true career opportunities.
Job Responsibilities:
- Customer Interaction: Handle incoming user requests via telephone email and chat. Log call details into case management systems and provide responses and resolutions within SLA to customers.
- Customer Satisfaction: Aim for the highest Customer Satisfaction Survey scores by actively updating customers on status and resolution progress. Their happiness is our happiness.
- Customer Service: Deliver highcaliber customer service for postsales requests including delivery warranties and refunds.
- Sales Support: Provide inbound sales support and promote products to increase revenue while ensuring the highest level of customer satisfaction.
- Sales Goals: Achieve sales goals set on a quarterly basis while providing an excellent customer experience.
- Order Management: Log and follow up on orders or requests capturing all required data elements in CRM as mandated by clients policies and products.
Requirements:
- C2 level Italian with B2 level English.
- Valid documentation to work in Portugal.
- Availability to start on the 10th of June.
Benefits:
- Competitive salary and performance bonus.
- Meal allowance.
- Fully remote work option in Portugal (Work from Home Coimbra to Algarve).
- Relocation support for candidates relocating to Portugal (no visa support).
- Accommodation support for relocated candidates who will stay in Lisbon.
Why Join Us
We pride ourselves on creating a positive and inclusive work environment where diversity is celebrated. Youll be part of a team that values collaboration innovation and the pursuit of excellence. With us youll have the opportunity to grow your career and make a real impact.
Apply now and become part of a dynamic team that is committed to delivering exceptional service and support to our customers!
Remote Work :
No