Help Desk Technician

Are you a Help Desk Technician with a passion for providing exceptional IT support Join us!

About Our Client: We are hiring for a reputable software company in KSA known for its outstanding IT support services. This company is dedicated to ensuring smooth and efficient IT operations for its clients.

The Role: As a Help Desk Technician you will provide technical support and assistance to endusers. You will troubleshoot hardware and software issues resolve technical problems and ensure a high level of customer satisfaction.

What Youll Do:

• Respond to and resolve help desk requests
• Troubleshoot hardware and software issues
• Install configure and maintain IT equipment
• Provide user training and support
• Document support activities and solutions
• Stay updated on the latest IT technologies and best practices

What Were Looking For:

• 02 years of experience in IT support
• Strong knowledge of computer hardware and software
• Excellent problemsolving and communication skills
• Ability to work in a fastpaced environment
• Customeroriented mindset

Benefits:

• Competitive salary
• Health insurance
• Professional development opportunities
• Flexible working hours
• Supportive and dynamic work environment