German Customer Support Advisor

This Job is Located in Greece and open to Tunisian canditates.

Visa Support is available

Company:

Worldwide Customer Service Support Provider

Position Overview: As a Germanspeaking Customer Service Advisor you will be an integral part of our dynamic team based in Athens Greece. You will provide exceptional customer support to our Germanspeaking clientele ensuring their queries are handled efficiently and effectively.

Responsibilities:

• Provide exceptional customer support to Germanspeaking clients via phone email and chat.
• Address and resolve customer inquiries and issues promptly and effectively.
• Offer detailed information about our products and services.
• Maintain accurate and uptodate records of customer interactions.
• Collaborate with team members and other departments to resolve complex issues.
• Collect and report customer feedback to contribute to service improvements.
• Assist in promoting and upselling products where appropriate.

Requirements:

• Language Skills: Fluent in German (both written and spoken). Good command of English is required; additional languages are a plus.
• Experience: Previous experience in customer service or a related field is advantageous.
• Skills: Excellent communication problemsolving and organizational skills.
• TechSavvy: Comfortable using customer support software and systems.
• Attitude: Customerfocused empathetic and adaptable with a strong work ethic.

Qualifications:

• Minimum of a high school diploma or equivalent; higher education is preferred.
• Willingness to relocate to Greece and adapt to a new cultural environment.

What We Offer:

• Visa Sponsorship: Comprehensive visa sponsorship for eligible candidates to work in Greece.
• Relocation Support: Assistance with relocation logistics including accommodation and travel arrangements.
• Competitive Salary: Attractive compensation package commensurate with experience.
• Benefits: Health insurance paid vacation and additional perks.
• Career Development: Opportunities for professional growth and advancement within the company.
• Dynamic Environment: Work in a multicultural vibrant team atmosphere in our beautiful Greek office location.
• WorkLife Balance: Supportive policies to ensure a healthy worklife balance.

Why Work with Us:

• Innovative Company: Join a forwardthinking company at the forefront of the sector.
• Cultural Diversity: Be part of a global team that values diversity and inclusion.
• Exciting Location: Enjoy the unique lifestyle and cultural experiences that Greece has to offer.
• Growth Opportunities: We invest in our employees career development and offer pathways for advancement.

How to Apply:

Interested candidates are invited to submit their resume by applying directly.

Remote Work :

No