Job Description:
Position: Technical Writer
Location: Austin TX 78744
Duration: 12 Months contract with possible extension
Client: Texas workforce Commision
Job Description
DESCRIPTION OF SERVICES
DESCRIPTION OF SERVICES
Texas Workforce Commission (TWC) requires the services of one (1) Technical Writer hereafter referred to as Worker(s) who meets the general qualifications of ITSAC Technical Writer Level 2 and the specifications outlined in this document for TWC.
TWC s Governance Risk and Compliance team is in need of a Technical Writer Level 2 to perform technical writing assistance with updating Cybersecurity documentation. General duties shall include but are not limited to the following:
Develop and maintain standard operating policies and procedures (SOPs) and other technical documents
Responsible for all phases of document generation including research writing customer verification incorporating updates and delivery
Coordinate meetings and collaborate with internal subject matter experts to collect and interpret input
Receives requests plans and organizes work and reports progress to management
Ensures compliance with all Federal State and agency laws rules policies and procedures
Perform other duties as assigned.
Minimum Requirements:
Years
Skills/Experience
47
Producing high level documentation in a technology environment
47
Strong working knowledge of Microsoft Office Suite (Word Excel Outlook PowerPoint Visio and SharePoint) and Adobe Acrobat Pro
47
Knowledge of and familiarity with Cybersecurity concepts
47
Skill writing and/or editing technical or business documents
47
Skill communicating with professional staff to develop positive effective working relationships and establish credibility trust and confidence
47
Experience conducting highlevel research with significant independence
47
Ability to deliver highquality documentation paying attention to detail
47
Ability to quickly grasp complex concepts and make them easier to understand in text and graphics integrity and profiling source data
47
Ability to produce appropriate documentation for the intended audience
47
Ability to write user friendly operating procedures
47
Ability to work under pressure and successfully manage multiple overlapping deadlines
47
Ability to be selfmotivated proactive work independently and effectively manage your time
47
Ability to communicate effectively orally in writing and on the telephone
47
Skilled at building strong customer relationships with excellent customer service
47
Knowledge of Texas State Government structure and the Texas Legislative process
47
Writing in a standard writing style such as APA MLA or CMS.
47
Writing for style preferences such as gerunds active voice etc.
delivering high-quality documentation,writing and/or editing technical or business documents,producing high level documentation,writing,documentation,strong working knowledge of microsoft office suite,writing user friendly operating procedures,working under pressure and managing multiple deadlines,concepts,building strong customer relationships with excellent customer service,knowledge of texas state government structure and the texas legislative process,grasping complex concepts and making them easier to understand,being self-motivated and proactive,writing for style preferences,communicating with professional staff,writing in a standard writing style,communicating effectively orally, in writing and on the telephone,producing appropriate documentation for the intended audience,conducting high-level research,knowledge of and familiarity with cybersecurity concepts
