Content Moderation With Italian

• Work Location: Porto

About the project:You will be providing services for a Chinese internet technology company headquartered in Haidian Beijing and incorporated in the Cayman Islands. Founded by Zhang Yiming Liang Rubo and a team of others in 2012 it developed videosharing apps. The company is also the developer of a news platform.
Your Responsibilities:

• Customer support to Italianspeaking customers by phone email chat and social media channels
• Support clients for all questions and inquiries about the product and services
• Actively work on optimizing of all processes related to the customers to constantly increase the satisfaction of the clients
• Closely work with other departments

Requirements:

• Fluency in Italian (must be at least C2)
• Communicative level of English ( at least B2)
• You live in Porto or you are ready to relocate
• Ability to communicate clearly and effectively

What you will gain:

• Full time contract with Portuguese employer
• Base salary (gross): 950/month x 14
• Language bonus (gross): 450/month x 12
• Meal allowance: 6/per working day (paid in meal card)
• Health insurance

Note: EU citizenship or full working rights are required

Remote Work :

No