Senior Dynamics 365 Application Systems Developer

About Our Client:

Our client is a national independent and notforprofit organization that assists in resolving disputes between consumers and financial services firms in both official languages of Canada. The organization is dedicated to responding to consumer inquiries conducting fair and accessible investigations into unresolved disputes and sharing its expertise with stakeholders and the public. If a consumer is unable to resolve a complaint against a participating bank or investment firm our client will investigate at no cost to the consumer.

Duties and Responsibilities:

The Senior Application & Systems Developer will be pivotal in managing and developing applications and systems critical to our client s operations and the delivery of consistent and timely services. Responsibilities include:

• Developing applications on Dynamics 365 SharePoint Power Apps and integrating thirdparty applications.
  
• Writing and managing code for applications integrations and processes.
  
• Configuring and managing entities forms fields templates and knowledge base tools.
  
• Evaluating modern technologies including AIbased tools and leading their implementation.
  
• Developing and managing integrations between business applications.
  
• Leading project management activities including enduser consultations.
  
• Enforcing software development lifecycle and solution management processes including risk management and security controls.
  
• Leading annual software upgrade initiatives.
  
• Supporting data management reporting and data integrity initiatives.
  
• Documenting functional requirements and supporting ongoing communication technology applications.
  
• Managing IT change staff training and contributing to continuous improvement efforts within the IT department.
  

Experience:

• 810 years in IT application and database development maintenance and reporting.
  
• Strong expertise in Microsoft Dynamics 365 (required) SharePoint and Power Platform.
  
• Experience with Agile and SDLC methodologies in technology change management.
  
• Proven ability to support software application users and manage multiple support requests.
  
• Advanced analytical and problemsolving skills.
  
• Considerable experience working with external vendors and teams across locations.
  

Competencies & Skills:

• Proficiency with Dynamics 365 Office 365 Power Platform and clientside scripting languages like JavaScript.
  
• Experience in .NET C# VB.NET Microsoft Azure Azure Portal and Azure DevOps.
  
• Familiarity with REST and SOAP APIs SQL SSRS Excel VBA Power BI Power Pivot and Power Query.
  
• Understanding of AI implementations in Microsoft Office environments is an advantage.
  
• Ability to work independently with minimal supervision demonstrating strong leadership and teamwork skills.
  
• Excellent communication analytical organizational and time management skills.
  
• Flexibility to adapt to changing priorities and thoroughness in task completion.