Customer Service Representative US Process

• Handle inbound and outbound calls with professionalism and efficiency.
• Address customer inquiries and resolve issues promptly.
• Maintain detailed and accurate records of customer interactions.
• Achieve and exceed performance targets and metrics.

• Exceptional English communication skills both verbal and written.
• Ability to work evening and night shifts.
• Strong problemsolving skills and attention to detail.
• Customeroriented mindset with a passion for providing excellent service.

• Freshers: Salary of 11500 plus a 3000 allowance and additional incentives.
• Experienced professionals: Up to 18000 with incentives and allowances based on experience and performance.

• Complete Work From Office setup located in a prime business area.
• Monday to Friday work schedule ensuring worklife balance with fixed weekends off (Saturdays and Sundays).

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