Human Resources Officer

• Administer and manage employee records ensuring accuracy and confidentiality.
  
• Oversee the recruitment process including job postings resume screening scheduling interviews and coordinating with hiring managers.
  
• Conduct employee onboarding and orientation ensuring new hires are wellintegrated into the company.
  
• Assist in the development and implementation of HR policies and procedures.
  
• Handle employee inquiries regarding HR policies benefits and procedures.
  
• Manage employee benefits programs including health insurance retirement plans and other benefits.
  
• Process payroll and ensure compliance with payroll regulations and company policies.
  
• Maintain and update the HR information system (HRIS) to ensure data accuracy and integrity.
  
• Coordinate employee training and development programs.
  
• Support performance management processes including performance reviews and development plans.
  
• Ensure compliance with labor laws and regulations and maintain uptodate knowledge of HR best practices.
  
• Assist in employee relations activities including conflict resolution and disciplinary actions.
  
• Prepare HR reports and presentations for management as needed.
  
• Participate in HR projects and initiatives to improve HR processes and employee experience.
  
  
  

Requirements

• Bachelors degree in Human Resources Business Administration or a related field.
  
• Proven experience as an HR Officer HR Administrator or similar role.
  
• Strong knowledge of HR policies procedures and labor laws.
  
• Excellent organizational and administrative skills with attention to detail.
  
• Proficiency in using HR information systems (HRIS) and Microsoft Office Suite.
  
• Strong interpersonal and communication skills with the ability to interact effectively with employees at all levels.
  
• Ability to handle sensitive and confidential information with integrity.
  
• Strong problemsolving skills and the ability to make sound decisions.
  
• Experience in the financial services or microfinance sector is a plus