Analyst Fulfillment Experience Stuck Orders

- Managing daily Stuck orders in the network and liasing with FC Ops POCs to resolve the same.

- Working on Transportation configurations (NDC ), Fulfillment experience (FX) across across all emerging markets. It includes managing OB configurations for new nodes, guiding ECCF team on network design changes, do order testing and ensure smooth node/service launch.

- Working with cross functional/cross country teams spanning finance, operations, 3PL, tech to set up the processes for maintaining the Configurations as well in driving improvements in existing fulfillment.

- Being an SME for FX configurations and ATROPS